Home Loan Investment Bank Warwick Rhode Island

Date:

Job Posting For Consumer Quality Control Analyst Ii At Home Loan Investment Bank Fsb

Who To Know: Home Loan Investment Bank

Job Description:

The Consumer Quality Control Analyst II will be part of the Compliance Team and focusing on the regulatory and operational quality of all aspects of consumers lending. This includes creating standardization, monitoring, and maintaining compliance with all Federal, State, and Consumer laws, rules, and regulations. This position is also responsible for the creation, review, and edit of policies and procedures as needed, and any other projects/programs consistent with Compliance and Corporates objectives.

Additional duties would include holding daily huddles to set the targeted plan for the day, identify gaps, challenges, and opportunities within the processes. Maintain awareness of Quality Controls volume metrics, productivity targets, and always look for opportunities for continuous improvement.

This position performs job functions on-site and reports directly to the Compliance Officer.

Required Skills and Experience:

· 2 years experience in the banking industry. (Retail and/or Lending Quality Control Quality Assurance or Risk and Compliance.

· Strong organizational and time management skills, and the ability to manage multiple responsibilities concurrently and accurately within required timelines.

· Knowledge of internal computer applications/systems such as, MS 365, Encompass, TCI, Rata Comply, and Caylx Point.

· General knowledge of the consumer lending industry and quality control requirements.

Personal Traits / Competencies:

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What Makes Home Loan Unique

Fast loan processing, competitive rates and attentive customer service

Home Loan Investment Bank, FSB is a full-service financial institution offering commercial lending, home improvement lending, small business lending, personal and business banking, automobile financing and mortgage services. We are a federally regulated, FDIC-insured savings bank with branches in Providence and Warwick, Rhode Island and are dedicated to helping our customers with their financial needs through our team of experienced and friendly bank representatives. We will give you personalized one-on-one attention and professional guidance to ensure that your transaction is completed in an accurate and timely manner. We are also a member of the Allpoint Network, providing access to over 40,000 surcharge-free ATMs nationwide. Whether you are looking to open a CD, refinance your home or start a business, we offer competitive rates. Call us today and see how we can help with your financial needs.

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Home Loan Investment Bank Q& A

Home Loan Investment Bank

2155 Diamond Hill Rd #2Cumberland, RI 02864 map

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About Home Loan Investment Bank

Fast loan processing, competitive fixed rates with no pre-payment penalties and attentive customer service

Home Loan Investment Bank, FSB is a full-service financial institution offering commercial lending, home improvement lending, small business lending, personal and business banking, automobile financing and mortgage services. We are a federally regulated, FDIC-insured savings bank with branches in Providence and Warwick, Rhode Island and are dedicated to helping our customers with their financial needs through our team of experienced and friendly bank representatives. We will give you personalized one-on-one attention and professional guidance to ensure that your transaction is completed in an accurate and timely manner. We are also a member of the Allpoint Network, providing access to over 40,000 surcharge-free ATMs nationwide. Whether you are looking to open a CD, refinance your home or start a business, we offer competitive rates. Call us today and see how we can help with your financial needs.

Anonymous Problems With Product/service Complaint

Complaint Type: Status:

12/01/2021

Business Response

RESPONSE Complaint# ********

  • Statements are automatically generated and sent out each month for the borrower. The screenshot below provides a view of all statements for this year which have been generated, sent, and confirmed. They are mailed to the address on file, which matches the address in the complaint.
  • The borrower does have the option to receive e-statements if he enrolls in online banking as well.
  • Even if the borrower does not receive a statement, they are still contractually obligated to make their payment per their note which they signed. The date never changes. The borrowers due date is on the 8th of every month.
  • We offer multiple avenues of payments which do not charge a $5.00 processing fee. ******** only charges a $5.00 processing fee when they make a payment over the phone with a representative. The borrower was explained this by the collections department as well on 10/29/2021.
  • The borrower has multiple avenues to make payments that do not include a charge. Below are some avenues we offer:
  • The borrower can call our 24/7 toll free number at ************** to make a payment.
  • The borrower can also visit www.homeloanbank.com and make a payment on our website.
  • The borrower can also submit payments via mail.
  • ******** can set up for automatic payment by completing an auto payment form with the customer.
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    Home Loan Investment Bank

    Maverick Funding | Mortgage Lender | Warwick RI

    About Home Loan Investment Bank

    Home LoanInvestment Bank, FSB is afederally regulated, FDIC-insured bank offering mortgages, home improvementloans, automobile, motorcycle and commercial vehicle financing, small businesslending, CDs, savings and IRA accounts, checking accounts, and online andmobile banking. Established in 1959, Home LoanInvestment Bank is headquartered in Warwick, Rhode Island and offers itsproducts and services through two retail branches in Warwick and Providence,Rhode Island, seven mortgage offices in Rhode Island and Massachusetts, and nationallythrough a network of brokers, contractors and automobile dealers. In addition to online and mobile banking,customers can access accounts via a national network of more than 55,000surcharge-free All-Point ATMs. For moreinformation, visit www.homeloanbank.com.

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    Contact Details Of All Departments Of Home Loan Investment Bank Fsb

    Address:
    Latest Testimonials
    Jean W

    My experiences with Home Loan could not be better. I have dealt with Alma and Samantha so far both are very courteous, knowledgeable of the product line, and efficient. I have received personal service at this bank as compared to other banks where I have to call its 800 number and wait days for an answer. The interest rates offered by Home Loan exceed other banks.

    Frank Zorabedian

    Absolutely the best bank ever. Ive been with home loan for over 10 years ! If your looking to be treated like a person this is the bank for you! Melissa is awesome!!

    Kerrin Cordo

    Courteous, professional and friendly! Great staff and great customer service. Would highly recommend this Home Loan branch!

    About Home Loan Investment Bank Fsb

    Home Loan Investment Bank, F.S.B in Warwick, Rhode Island is a company that offers you the following services: auto loans, business loans, payday loans, personal loans, title loans. Home Loan Investment Bank, F.S.B in Warwick, Rhode Island has an average rating of 2,8 based on 9 people. If you need to call Home Loan Investment Bank, F.S.B in Warwick, RI, here is the phone number: 14017321991. Bellow, you can find the table with complete contact information about Home Loan Investment Bank, F.S.B in Warwick, Rhode Island, including its working hours, address, phone, website, etc. Also, you can read reviews about Home Loan Investment Bank, F.S.B in Warwick, Rhode Island from real customers. Our website is not a representative of Home Loan Investment Bank, F.S.B in Warwick, Rhode Island. Still, you can apply for any of the following services on our website: Auto Loans, Business Loans, Payday Loans, Personal Loans, Title Loans. Just fill out a simple application on our website, and we will connect you with direct lenders in Warwick, Rhode Island. Get Started Now!

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